Shipping
we prioritize timely and reliable shipping and offer free shipping on all orders. We provide standard, express, and international shipping methods, displayed at checkout. Orders are processed in 1-3 business days, though peak times may cause delays. Shipping times vary by method and location, with potential delays due to weather or customs. Once shipped, you’ll receive a tracking number via email. Some restrictions may apply due to legal or logistical reasons. For lost or damaged packages, contact our customer service for resolution. For more details, please contact us.
Returns Policy
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We will arrange a return pick-up to collect the item promptly. We only accept returns for damaged or defective products. To help us understand the issue and process your return request, please record an unboxing video of the product. Products must have the necessary label or seal and be in their original condition; items altered or damaged after delivery will not be accepted. Products damaged during use are not eligible for refund or replacement. Returns not complying with our policy will not be replaced or refunded, and we reserve the right to withhold any funds already received. For further assistance, contact our customer service team..